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Global Customer Support

Great People Make Great Companies

Buy Into BlueCat Networks

Empowering the IT departments of government, military, and Fortune 500 organizations worldwide, BlueCat Networks is a leading provider of simple, secure and affordable network appliances. Adonis delivers end-to-end, secure DNS and DHCP solutions that are  designed to offer ease-of-use, low maintenance and scalability. Proteus is the first dedicated enterprise IPAM appliance of its kind for designing, deploying and managing IP-based networks. Secure management of highly available enterprise-wide network DNS and DHCP has never been simpler.



EMC² Corporation Web Services

“I want to thank you for your tireless effort in this matter. One positive note is that I know now that support within your organization is responsive. The migration over to your DNS appliances would not have gone as smoothily as it did if it hadn’t been for [the customer support team]’s patience and knowledge…I would like to comment everyone at BlueCat for all the support that has been provided during this transition…”

Mike Bartlett


Aramark, INC.

“The support staff are thorough and available.…Staff are courteous and knowledgeable and are willing to help out is all situations.”

Stephen Barone


SYMBOL Technologies

“...unparalleled Post-Purchase level of support.”

Val Polikoff


University of New Mexico

“The Adonis presentation was very smooth and interactive, and did a better job at covering all of the big features in a short amount of time…it’s always nice to be able to deal with such a professional vendor”

Randall Scott


Virginia Hospital

“BlueCat personnel are generally more experienced in the field.”

Mark Rein


Baker Concrete Construction

“YOU ARE THE BEST!!!! I have to hand it to you all once again! You definitely should get vendor and techs of the year -2004 and 2005!”

Michelle Smith


CAISO

“Thanks for such and terrific support staff and a great product!”

Kim Miroy


Computer Task Group

“I don’t think that I have told you today…But, you are the greatest. ;) Thanks.”

Cynthia Crawley


Adaptec

“…very responsive and friendly - a joy to work with.”

John Lindemann


Sony

“.…the speed and quality of technical support we receive from yourselves is second to none - so if we do encounter a problem I know it will be fixed.”

Doug Brydon


Cox Communications, Inc.

“You guys are AWESOME! Thank you for following through on this. Thanks again”

Zach Vaughn


MN Department of Health

“BlueCat’s tech support has been terrific. I have contacted them when I have had questions on configuration and they solved these questions in a rapid, timely period with a single call.”

Michael Moran


Randstad

“I must say that I am impressed with the level of proactive service that I am getting from BlueCat. I noticed the problem last night. I was going to call support this morning and get the issue solved. I get in this morning, open my e-mail and voila! The EXACT answer to my question...without ever having to ask.... WOW!!”


North Rock Communications

“[We] are extremely impressed with...how quickly BlueCat Networks responded to things on [our] wish list--BlueCat Networks is “unbelievable. Great job, Client Care!!”

Tom Cohelo


Metropolitan Regional Information Services

“…You guys have always been very quick to respond to any problems and the product keeps getting better.”

Danny Cregger


Northrop Grumman

“BIG THANKS and GREAT CUSTOMER SUPPORT!!

Frank Wu


Immigration et Communaute's Culturelles Quebec

“…Thanks mainly to the great support we received from [the customer support team].”

Jean-Pierre Riopel


North American Spine Society

“One of the main reasons North American Spine Society wants to continue support is due to [the customer support team], who have demonstrated professionalism as well as thorough knowledge of BlueCat Network products.”

Brad M.Repsold


DST Systems

“Thanks for the quick response…You represent the very best technical resource response I have had the pleasure to experience in recent memory. Thanks again…”


The Loomis Chaffee School

“Thanks for all of your assistance today - BlueCat’s support is great (as usual!)”

Joe Hendrick


University of Maryland

“Thanks so much for you help! BlueCat Network’s support has always been very responsive when I’ve had to call and is very much appreciated.”

Maddie Pace


Information Boulevard

“I would just like to add that both of the technicians that I have been working with…have been very pleasant, responsive and knowledgeable. Thank for doing a great job.”

Anton Flint


MITRE

“Wow! That is Service! I heard you folks were responsive but I did not expect an under-a-minute response time. Thank You!”

Allen Reno


Suffield Academy

“I have called tech support 3 or 4 times in the last two weeks for various issues and I maintain, as always, they are EXCELLENT!!!!!”

Dean Ellerton


Greene Tweed & Co.

“Just wanted to thank you for doing such a great job supporting our upgrade to Meridius Version 3.0.1....Great job!”

David Bower


Comstar

“I just wanted to take a moment to let you know that [the customer support team], was absolutely outstanding to work with when setting up our new Adonis Servers.”

Stephen Jones


Wake Radiology

“I want you to know that [the customer support team] has been very pleasant to work with and extremely responsive”

Sherry Jeffery


Texas Department of State Health Services

“Support has been very responsive… It’s very surprising that I call into support and someone answers live to help me”

Andy Sutton


Seton Hall University

“Your reputation for the best support around is still safe and sound!!”

Steve Tharp

“Technical Support is the best I’ve ever worked with.”

David Tibbets


Rooms To Go

“ I must compliment your support staff. They are awesome.”

Jason Hall


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Secure, Simplified Next Generation DNS management, DHCP and IP address management Network Appliances. Security - hardened and purpose - optimized, BlueCat Networks'
Appliances are a leading choice for DNS Security Servers, DHCP Servers and Web based IP Address Management (IPAM) solutions. IPv4 and IPv6 DNS and DHCP compliant.

IP Address Management (IPAM), DNS and DHCP services have been drivers for the emergence of the DDI market. Enterprises had few options for DNS and DHCP management products
and many network administrators/managers chose to use excel spreadsheets or scripts to manage IP addresses.


Welcome to BlueCat Networks

IPAM, IP Address Management, IPAM Software, DNS Solution, DHCP Solutions, DNS / DHCP Appliance. DNS Tool.

BlueCat Networks is the market leader in IP Address Management ( IPAM ), DHCP and DNS appliances, management software and tools. Reduce the cost and complexity of IP address control and DNS / DHCP management with the Proteus™ IP Address Management (IPAM) software solution and the Adonis DNS / DHCP appliances. Try out our virtual appliances.